Terms & Conditions

Wholesale Trade Terms

Order Processing

All wholesale orders must be submitted through official channels. Minimum Order Quantity (MOQ) applies.

Pricing Terms

  • All prices quoted in EUR
  • VAT excluded (IVA esclusa)
  • Prices subject to market adjustments

Payment Conditions

  • Deposit: 30% of order amount
  • Balance: Remaining 70% before shipment
  • Bank transfer accepted

Delivery Time

Standard delivery time: 15-20 business days after payment confirmation

Quality Guarantee

Products comply with relevant quality standards and specifications.

Return Policy

  • Quality issues: Returns within 7 days of receipt
  • Custom products: Non-returnable

KONIVA DI - CHEN XIA
Via Ruggero Tofani 11, 59100 Prato (PO), Italia
Last updated: November 2025